8 Money-back Guarantees You Need to Know About

by Ruth Schneider Posted on October 31 2013

Most things in life do not come with money-back guarantees -- children, employment, even spouses. Who knows what will happen in life? But manufacturers are trying to please us and they are making promises about their products, so we can be sure we aren't wasting money.

Here are a few companies that will let you buy a product, see if it works for you, and give you a refund if you are not totally happy:

1. Charmin toilet paper According to its commercials, Charmin is "clog-free or it's free." The toilet paper maker is so confident in its paper, it teamed up with Roto-Rooter, a national plumber, to advertise its flushability. Should the paper actually cause a clog, just send in the receipt and the UPC symbol off of the offending package of paper for a refund.
2. Drano Snake Plus Should you be dealing with a clogged drain -- certainly not from unclogable Charmin toilet paper -- Drano happily guarantees its product. If Drano Snake Plus doesn't work to your satisfaction, they send you $8 (in exchange for a completed form, the UPC from the product and a dated receipt).
3. Luvs diapers If leaks are the problem, Luvs guarantees the protection provided by its diapers. If your child springs a leak, Luvs will refund the purchase price of the package. They require you to send them a receipt within 60 days of purchase, the UPC symbol from the package, one unused diaper and $1 for postage.
4. CVS Pharmacy CVS offers a Beauty Guarantee on all cosmetic items sold in the store and online. According to CVS, the guarantee covers "cosmetics, skin care, nails, healthy skin care, sun care, hair care, hair accessories, hair color, ethnic hair care and fragrance." If you aren't satisfied with the purchase, take it back within 60 days for a full refund. If you don't have a receipt, you will get store credit instead of a cash refund.
5. Pantene hair products Pantene's money-back guarantee is unique -- it offers double the purchase price back if a customer is dissatisfied with a product. To receive a refund, send in the receipt with the item circled and a 3 x 5 card with your name and address.
6. GNC supplements and nutrition Everybody responds to nutritional supplements differently. Having the option to take back a product that does not work well makes spending the money in the first place a little easier. GNC offers a refund on products if they are returned within 30 days. (They don't refund shipping costs if you ordered online.)
7. FedEx The shipping company offers a money back guarantee on items shipped FedEx Express that do not arrive at the published or quoted time -- even a 60-second delay qualifies for the discount. (For international shipping, they do ask for understanding about customs delays.) The discount applies to all FedEx Express shipments in the US and internationally, including both business and residential packages.
8. Iams pet food The natural pet food maker offers a 100% satisfaction guarantee on its products, although, technically, it's your pet who should be the one to measure product satisfaction. So, if your pet turns his nose up at Iams, return the uneaten portion, a UPC symbol and a receipt for a full refund.